2023 London Marathon - Client Portal

Last updated September 29, 2022

The most important updates, if any, will be listed here.  Everything else will be listed below.

It is up to each person to ensure they meet all travel requirements, including but not limited to vaccine status, passport validity, etc.

Currently masks are optional, but since this may change, bring a mask to the race expo, on the race day transportation and to the start village of the marathon.  Watch this page for updates.

Everyone received their booking details in a PDF file which lists your hotel, hotel address and dates of stay.

Changing your nights is typically not permitted one month prior to arrival as the hotels will be sold out.  Adding additional nights are typically not an issue since it will be before or after the marathon weekend. Canceling nights is not permitted by the hotels one month or less prior to arrival.

Each runner must pick up their own bib at the race expo using their QR code and either their driver’s license or their passport.  There is no race day bib collection.

The race expo will be at ExCeL London
Where: Royal Victoria Dock
Wednesday Apr 19 from 10AM – 8PM
Thursday Apr 20 from 10AM – 8 PM
Friday Apr 21 from 10AM – 8PM
Saturday Apr 22 from 8:30AM – 5:30PM
*Times are subject to change

ExCeL is beside the Underground station “Custom House” and accessible by taking the Elizabeth Line in the direction of Abbey Wood

Click here for more information on the expo.

Everyone should be aware of the security measures that will be in place for the marathon as well as prohibited items. An example is that no one is permitted to bring bags (other than the clear plastic bags handed out at the race expo) to the start areas.

Click here for more information.

In case of an emergency only, my cell number is xxx-xxx-xxxx. If it is not an emergency, please email me.

Offline Maps
You may want to consider downloading an offline map of London so that you are able to search for directions upon arrival, even if you don’t have WiFi.  Services like Google Maps works well for offline maps.

Getting to central London from LHR, LGW and STN Airports
All three airports servicing London offer train service directly into the heart of London.  Staff and tickets are available upon arrival or simply use a service like Google Maps to plan your journey.  See below for more detailed instruction.

The Hotels
Holiday Inn Bloomsbury on Coram Street
DoubleTree London West End 92 Southampton Row

Checking in to Your Hotel
As this is a group booking, no booking number/reference is required. Simply check in by name, with ID and with a credit card for incidentals.

Meet and Greet
When:   3PM – 6PM on Friday, April 21.
Where: Holiday Inn Bloomsbury on Coram Street
Who:    Those who RSVP’d
Why:     Casual get together, meet up and Q and A’s
What:    There will be light snacks and coffee, tea and water.

Getting to the Marathon Start
Take your assigned transportation at your assigned time to the start of the 2022 TCS New York City Marathon.  As there are 4 departure points and multiple departure times per departure point, each runner is responsible for getting to their assigned transportation on their own.
Running with Someone Else
If you and your running partner(s) have been separated by waves but have the same color, you may still run together by moving backwards to the highest wave within your group.  You may not move forward in the waves or change colors and note that this is highly policed at the start area.
Getting Back to your Hotel 
The hotels are all walking distance (roughly 2.5KM) from where you come out of the park after the finish line. There will be some walking to get out of the park as well, so you may want to consider taking the Underground/public transportation to return to the hotel.

Use Google Maps or the likes to confirm your route before traveling as there may be changes, construction or a faster/better route.

From Heathrow:
Roughly one hour
Transfer to Terminal 2 or 3
Take the Underground.
Piccadilly line in the direction of Cockfosters
Get off at Russell Square for the Holiday Inn or the Kimpton
Get off at Holborn for the DoubleTree
Walk to the Holiday Inn (200m), the Kimpton (150m), DoubleTree (300m)

From Gatwick:
Roughly one hour
Take the Thameslink in the direction of Cambridge
Get off at St Pancras International
Transfer to the Underground, Piccadilly line in the direction of Heathrow
Get off at Russell Square
Walk to the Holiday Inn (200m), the Kimpton (150m) or the DoubleTree (400m)

When you arrive at the Assembly Area, be sure that your bib is displayed as only runners may enter this area. Drop off your kit bag if you are using one. Only the clear plastic bags given out by the race organizers are permitted. You’ll collect your kit bag at the finish area.

You’ll line up in your respective waves. No one is permitted to move forwards in the waves and this is strictly policed. However, you are permitted to move backwards to run with someone else.

As there will be 55,000+ runners and to alleviate the strain of having everyone start at the same time, the TCS London Marathon will be run in waves.

You will each be assigned a Color for your Assembly Area and then a Wave based on your estimated completion time. Even if you use the same estimated completion time as someone else, that doesn’t guarantee you’ll be in the same color or wave.

Do NOT email/phone the London Marathon and request a new color or wave change as they will not permit it.

Click here for extensive information on the race course, as well as a map.

After crossing the finish line in front of Buckingham Palace, remember to collect your clear plastic kit bag.

Are you interested in having Londoners personalize your run? Write your name on your race shirt (or masking tape) in large letters across your chest and people will call out to you and encourage you as you run!